A new review of safe water, hygiene and sanitation research seems just as interested in the question of adoption as we are. What factors affect sustained adoption of safe water, hygiene and sanitation technologies? is a systematic review of the literature completed an in-depth synthesis of 44 published studies explicitly reporting on sustained adoption. What did the authors find, and how does this evidence square with what our approach to a sustainable water service - Dispensers for Safe Water?
Up to 80% of households within a community use Dispensers for Safe Water in the first three months of installation, and 40% on average for the months following. But we have seen that this customer uptake--what we call ‘adoption'--has gone down in some geographical areas. So we took a close look at what works in getting our customers to use Dispensers and chlorinate their water.