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Going Paperless: The Opportunities and Challenges of Large-Scale Electronic Data Collection
Scale is all about execution. This means constantly evaluating and improving our programs. We collect data on our key performance indicators, in order to make data-driven and evidence-based decisions on what works and on what we need to change. We collect data in a variety of ways but have been pushing hard to increase real-time, tech-enabled monitoring of our performance, and quick, streamlined, and action-oriented analysis. Here is what we are doing, with a frank assessment on how it’s going.