We are excited to welcome Andy Narracott to our global leadership team. He will grow Dispensers for Safe Water, our innovative sustainable rural water service that is expanding in Kenya, Uganda, and Malawi. Andy will be in invaluable asset in reaching our goal of serving 25 million people with on-going access to safe water for less than $0.50 per person by 2018. We are thrilled to have him on board.
Up to 80% of households within a community use Dispensers for Safe Water in the first three months of installation, and 40% on average for the months following. But we have seen that this customer uptake--what we call ‘adoption'--has gone down in some geographical areas. So we took a close look at what works in getting our customers to use Dispensers and chlorinate their water.
Every year we set specific goals for ourselves. What did we accomplish and where did we fall short? Here is our score card and progress report.